Sending an Invoice
Send the invoice to the customer so they can view it and — if you have Stripe connected — pay online.
How to send
- Open the invoice
- Click Send Invoice (it becomes Resend Invoice after the first send)
- Choose a channel in the dialog:
- Email — to the customer's email on file
- Text message — to their phone on file
- Both
Each option is disabled if there's no email/phone on the customer. You'll get a confirmation email once it's delivered.
What the customer receives
A link to a branded hosted invoice page with the line items, totals, balance due, and — if Stripe Connect is set up — a Pay Now button. (See "The Hosted Invoice Page.")
Copy a pay link
If Stripe Connect is on and there's a balance due, you can click Copy Pay Link on the invoice to grab the secure customer-facing URL and share it however you like.
Other ways to pay
If you don't use online payments, set payment instructions (in your company settings) — they appear on the hosted page under "How to pay." You can then record offline payments yourself (see "Partial Payments & Deposits").
FAQ
Can I send by text? Yes — choose Text message if the customer has a phone number on file.
How do I resend? Open the invoice and click Resend Invoice.
Can I print the invoice? Yes — use Print on the invoice detail page.
Can I send a paid invoice? The Send button is hidden once an invoice is Paid or Void.