Your Subscription Invoices

Your Subscription Invoices

When HandyBook charges your card for the subscription, we generate an invoice/receipt for you — useful for your bookkeeping or your accountant.

Where to find your invoices

Settings → Billing → Invoices

Lists every charge HandyBook has made to your account, with:

• Invoice number
• Date
• Amount
• Status (paid)
• PDF download

What's on the invoice

• Your business name and address
• HandyBook entity info (legal name and tax ID)
• Line items: subscription tier, prorations and additional seats
• Subtotal, tax (if applicable in your region), total
• Payment method used (last 4 of card or bank)

Tax on subscriptions

Sales tax / VAT / GST may apply on your HandyBook subscription depending on:

• Your region (US states, EU countries, AU, etc.)
• Whether you've provided a VAT/GST/EIN number

Add your tax ID in Settings → Billing → Tax Info to ensure correct invoicing (and to claim VAT credits where applicable in EU/UK/AU).

Updating billing details

In Settings → Billing → Payment Method:

• Change card on file
• Switch from card to ACH (US only)
• Update billing address (this address shows on the invoice)
• Update tax ID

Failed billing

If your card fails:

• Stripe Smart Retries — 3-4 retries over 7 days
• Email notifications at each retry
• After 7 days of failure, account becomes "past due" — features start gating
• After 14 days, account is suspended (data preserved, no access until billing resolved)

Update payment method to resolve.

Past invoices

All historical invoices are kept. Useful for:

• Year-end tax filing
• Accountant review
• Expense reports
• Audits

Download CSV of all your invoices: Settings → Billing → Export Invoices.

VAT / GST for international users

For users outside the US:

• HandyBook charges VAT/GST per local rules
• VAT-registered businesses can provide their VAT number to be invoiced without VAT (reverse-charge for B2B EU)
• Receipts include all required compliance info for your region

Invoicing your customer for HandyBook costs

If you want to bill HandyBook costs through to a client (e.g. a property management company):

• Create a regular HandyBook invoice for your customer
• Add a line item for "SaaS / software costs" if that's how your contract works
• HandyBook itself doesn't directly invoice your customers; you do via your invoices

Receipts vs. invoices

In some regions, "receipt" and "invoice" are different:

• Receipt = proof of payment (after the fact)
• Invoice = request for payment (before the fact)

HandyBook subscription billing is auto-charged, so you receive a receipt-style document. The naming may vary by region but the legal substance is the same.

FAQ

Are HandyBook fees tax-deductible? For most businesses, yes — HandyBook is a business software/operational expense. Confirm with your accountant.

Can I get a quote before subscribing? Pricing is published at handybook.app/pricing. For Business tier custom contracts, contact sales for a written quote.

Why is my charge different than expected? Common reasons: seats added mid-period or a plan upgrade, which are charged as prorated amounts. Drill into the invoice for the breakdown.

Can I switch to invoice-based billing (NET 30)? For Business tier annual contracts, yes — invoice billing with NET 30 terms can be arranged. Contact sales.

My accountant needs all my software receipts in QuickBooks. Possible? Yes — QuickBooks integration syncs your HandyBook subscription receipts as expenses to your "Software / Subscriptions" account.